Please make sure the form is clearly filled out and legible if not we may not be able to expedite your order until you contact the Muscle Monster Customer Service Department.

If an item to be exchanged for costs more than the originally purchased item, buyer must issue a cheque for the difference with any applicable taxes payable to Muscle Monster, or Muscle Monster will automatically issue a store credit provided the returned item meets all previously stated requirements, especially item 4!!! You will be emailed a RETURN AUTHORIZATION # and the official Muscle Monster Exchange Form.Store credits are also to be considered final sales with no additional exchanges accepted. Muscle Monster only offers one exchange.Muscle Monster will pay to ship all outbound items however, the customer is responsible to pay shipping on return items.Sale items and custom modified items are considered nonreturnable.All items must be unworn, unwashed, unmarked, and suitable for resale.If an item is returned after the 4th day and the item is no longer a stocking item only a store credit will be offered.

Exchanges need to be postmarked within 4 business days of exchange confirmation email date from Muscle Monster Customer Service Department.

Exchanges accepted only on claims filed within 10 business days of postmarked delivery of your order.

Store credit will be offered if item is out of stock unless YOU prefer to wait on incoming inventory.

Muscle Monster offers exchanges only, no refunds are offered.

We understand that every time you buy something from a new vendor like Muscle Monster online exchanges may be required until you get just the right fit. Muscle monster wants you to be completely satisfied with every order and we want you to feel like part of the family every time you reach out to any member of the team.

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